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1. Parties and User Access

1.1
The parties in this agreement are any user of this website and Total Dental Care LLC (“Total Dental Care”), located at P.O. Box 237604, Dubai, United Arab Emirates.

References to “we,” “us,” or “our” refer to Total Dental Care. References to “user,” “you,” or “your” refer to any user accessing this website.

References to “this website” also cover the websites of Total Dental Care's subsidiaries and linked Group Websites.

1.2
Your use of and access to this website will always be governed by these terms and conditions. By accessing or using this website, you fully accept these terms and agree to comply with them.

You must also make sure that anyone using your internet connection to access the website knows these terms and follows them.

1.3
If you do not agree with these terms and conditions, you must immediately stop using this website.

2. Privacy Policy

Total Dental Care is dedicated to protecting the privacy and security of information shared by users on our website. Please refer to our Privacy Policy for detailed information.

3. Intellectual Property Rights

3.1 Accessing this website and its content does not grant you any intellectual property rights owned by Total Dental Care.

3.2 All trademarks, logos, brands, domain names, and other intellectual property linked to this website are solely owned by Total Dental Care or its licensors.

3.3 All copyright and intellectual property rights related to databases maintained by Total Dental Care are owned by Total Dental Care or relevant providers.

3.4 Users can use the information from this website only for personal and non-commercial purposes. Such information may not be reproduced, sold, or distributed without prior written consent from Total Dental Care.

3.5 Users may not remove or alter any proprietary notices in downloaded material.

3.6 Users cannot reverse-engineer, reproduce, translate, or retransmit website materials unless they get written permission from Total Dental Care.

4. Content on this Website

4.1 The content on this website aims to share information about Total Dental Care. It may also include general healthcare details.

4.2 Healthcare service information is for general education only. It is not medical advice or treatment.

4.3 All information on the website is provided “as is” without warranties of any kind.

4.4 Total Dental Care does not promise that the website's services or features will always be available or free of errors.

4.5 Website policies and terms may be updated periodically. Users are encouraged to review these sections regularly.

5. Hypertext Links and Advertising

5.1 This website may contain links to third-party websites.

5.2 Total Dental Care is not responsible for the content or services of external websites.

5.3 These Terms and Conditions do not apply to third-party websites.

5.4 Advertisements on this website do not imply endorsement by Total Dental Care.

5.5 You may link to our website, provided that:

  • The link is fair and legal.
  • It does not damage our reputation.
  • It does not imply endorsement where none exists.
  • The linking website complies with our content standards.

5.6 Total Dental Care reserves the right to request the removal of any link to our website.

6. User Restrictions and Security

6.1 Users should follow good internet practices and make sure any information shared is accurate and true.

6.2 Total Dental Care reserves the right to take appropriate action against users who violate these terms.

Users must not:

  • Violate the privacy or rights of others
  • Upload malicious software such as viruses or trojans
  • Engage in hacking or unauthorized access
  • Provide false or misleading information

6.3 Users under the age of 18 years are not permitted to register or transact on this website.

7. Disclaimer and Indemnity

7.1 Total Dental Care and its suppliers are not liable for any loss or damage arising from website access or technical failures.

7.2 Total Dental Care is not liable for direct, indirect, or consequential damages resulting from website usage.

7.3 We do our best to protect information, but we are not responsible for breaches caused by outside factors like hacking or viruses.

7.4 Total Dental Care disclaims liability for any losses arising from services promoted or accessed through the website.

7.5 We do not guarantee uninterrupted or error-free website functionality.

7.6 Users agree to protect Total Dental Care from any claims that arise from misusing the website.

7.7 Nothing in these terms excludes liability where it would be unlawful to do so.

8. Online Communications

  • No defamatory, abusive, or unlawful content.
  • No obscene or offensive material.
  • No spamming.
  • No interception of private communications.

Total Dental Care reserves the right to monitor or remove inappropriate content.

9. Suspension and Termination

Total Dental Care can suspend or end access to the website if users break these terms.

10. Notices

Total Dental Care may send notices through:

  • Email
  • Website announcements
  • Registered postal communication

11. Third-Party Rights

These terms benefit Total Dental Care, its employees, suppliers, and licensors.

12. Governing Law

These terms are governed by the laws of Dubai, United Arab Emirates.

13. Whole Agreement

These terms constitute the entire agreement between the parties.

14. No Waiver

Failure by Total Dental Care to enforce any provision shall not be considered a waiver of its rights.

15. Variation

Total Dental Care may update these terms at any time. Continued use of the website constitutes acceptance of such changes.

16. Severability

If any provision is deemed invalid, the remaining provisions will remain in effect.

17. Cession and Delegation

Users may not transfer their rights under these terms. Total Dental Care may transfer its rights at its discretion.

18. Specific Terms of Use

Specific terms applicable to certain website sections may override these general terms.

19. Online Payments and Refund Policy

19.1 We accept online payments using Visa and MasterCard credit/debit cards in AED.

19.2 The cardholder must retain a copy of transaction records.

19.3 Users are responsible for maintaining account confidentiality.

19.4 Refunds, if approved by management, will be processed within 10–45 days depending on the issuing bank.

19.5 Payment confirmations will be sent via SMS and email.

19.6 Multiple transactions may appear separately on the cardholder’s monthly statement.