Total Dental Care LLC's Privacy Policy describes how we gather, use, store, and safeguard personal information from patients, visitors, and service users. This includes interactions through our website, online forms, phone calls, emails, social media platforms, and other communication channels.
In this policy, the terms “we,” “our,” or “us” refer to Total Dental Care LLC. By using our website or services, you agree to let us collect and use your information as explained in this Privacy Policy.
We aim to protect every patient’s privacy and confidentiality. At the same time, we want to be transparent about how we handle information.
Information We May Collect
When you visit our website or reach out for dental services, we may collect some information. This information helps us provide safe and efficient dental care and improve our services.
The information we collect may include:
Personal Identification Information
- Full name
- Phone number
- Email address
- Address or location details
Health and Dental Information
- Dental history or medical information shared during consultation
- Treatment preferences and appointment details
- Information provided during patient registration
Communication Information
- Messages sent through website forms
- Emails or phone call records
- Social media interactions or chat messages
Technical Information
- IP address
- Browser type and device information
- Website usage data such as pages visited or time spent on the site
This information is collected when you provide it or when it is gathered automatically to improve website performance and services.
How We Use Your Information
The information we collect may be used for several purposes including:
- Scheduling and managing dental appointments
- Providing dental treatments and consultations
- Communicating with patients regarding services or treatment updates
- Responding to inquiries or requests submitted through the website
- Improving our services and patient experience
- Sending important updates about our clinic, services, or policies
- Maintaining internal records for administrative and healthcare purposes
We use the information only for valid and professional reasons related to dental care and clinic operations.
Protection of Your Information
Total Dental Care LLC values your privacy and takes your personal information security seriously. We use appropriate administrative, technical, and physical security measures to protect your data from unauthorized access, misuse, loss, or disclosure.
Only authorized staff members can access personal information when it is necessary to provide dental care or manage clinic services.
Sharing of Information
We respect patient confidentiality and do not sell, rent, or trade personal information to third parties.
However, information may be shared in limited circumstances such as:
- With healthcare professionals involved in patient treatment
- With service providers who assist in operating our website or clinic services
- When required by law, regulation, or legal process
- To protect the safety, rights, or property of patients and the clinic
All third-party service providers must maintain confidentiality and protect the information they receive.
Cookies and Website Tracking
Our website may use cookies or similar tracking technologies to improve your experience and enhance website performance.
Cookies help us understand how visitors use our website so we can improve content, navigation, and functionality.
Users can disable cookies through their browser settings. However, doing so may affect some website features.
Data Retention
We retain personal and dental information only for as long as necessary to fulfill the purposes described in this Privacy Policy. This includes maintaining records for patient care, legal obligations, and clinic operations.
Once the information is no longer required, it will be securely deleted or anonymized.
Your Privacy Rights
Patients and website users have certain rights regarding their personal information. These rights may include:
- Requesting access to personal data that we hold
- Requesting corrections to inaccurate information
- Requesting deletion of personal information where applicable
- Withdrawing consent for certain communications
Requests regarding personal data can be made using the contact information below.
Third-Party Links
Our website may contain links to other websites or third-party platforms such as social media pages. These sites operate independently and have their own privacy policies.
We are not responsible for the privacy practices of other websites. Users should review their policies before providing personal information.
Updates to this Privacy Policy
Total Dental Care LLC may update this Privacy Policy periodically to reflect changes in services, legal requirements, or data protection practices.
Any updates will be posted on this page, and continued use of our website indicates acceptance of the updated policy.
Contact Us
Total Dental Care LLC
Phone: +971 56 666 4717
Email: totaldentalc@gmail.com
Address: Ahli House C - Office No: 101 2 Amman St - near Carrefour Express First Floor - Al Nahda Second - Al Nahda - Dubai - United Arab Emirates